We have simplified the Fern onboarding experience so that anyone can sign up to use Fern as a crypto wallet without having to complete KYC/KYB first. Additionally, Fern is now available to individuals as well as organizations.‍

Simplified onboarding

With this release, you no longer have to fill out a Know Your Customer/Business (KYC/KYB) form during initial onboarding. You simply answer a few short questions so we can customize the product to you, and then you’re off to the races.

Fern is still invite-only. You can fill out this form to request an invite.

Accessing Fern’s USD wallet and on/offramps

If you are interested in getting access to a Fern USD account and our seamless on/offramp experience, you will need to complete KYB. The KYB process today is restricted to US-registered entities; we plan to support individuals and additional geographies over time.

You will see pointers to complete the KYB process in your Fern home page, and/or in your profile menu. Fern will provide updates on your application in the app as well as over email.

Once your KYB application has been approved, you will have unrestricted access to all Fern features, including a Fern USD account and on/offramp functionality.

‍Fern now supports individuals

It is now possible for individuals to use Fern. When you complete initial onboarding, you can select whether you plan to use Fern as an individual or as an organization. The rest of your product experience will be customized accordingly.

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Feedback

If you have any feedback, feature requests, or just want to chat, drop us a line at hello@fernhq.com.